You have spyware, so it's no surprise norton didn't detect it. Download Nod32 (eset) for antivirus and also get a-sqaured free for antispyware. With these to apps you have about a 0.5% chance of being infected. It would appear that your malware has a 'trickler', which means if you delete the original file, it will regenerate from another hidden file. windows defender is pants by the way, and will not detect anything.
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